Shipping & Returns


Breathe deeply—we have answers to your most pressing shipping questions:


When will my order ship?

Shipping times kick in when your item(s) have left our distribution centre. Please allow for 1-2 business days for processing at our distribution centre before your order is shipped

Do you ship to P.O. boxes or rural zip codes?

Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural zip codes—selecting standard shipping is the way to go.

What do I do if my tracking says my order has been delivered and I have not received my package?

Oh no! Please contact our support staff at customerservice@subpar.com within 30 days of the delivery date so we can investigate further.

If I need to make a return, who pays for shipping?

We are happy to cover the cost of shipping for returns within 30 days of shipping the item. Just contact or support at customerservice@subpar.com and we will send you a shipping label for your package.